Privacy Policy

Last Updated: February 9, 2025

At Cavorun Yexil, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our online poetry writing education platform and related services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our services:

Account registration details including name, email address, and password
Profile information such as biography, educational background, and writing interests
Payment information processed through secure third-party payment processors
Poetry submissions, quiz responses, and assignment materials
Communications with our support team or instructors
Feedback, reviews, and survey responses

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain technical information:

Device information including IP address, browser type, and operating system
Usage data such as pages viewed, time spent on pages, and navigation paths
Course progress, quiz scores, and performance metrics
Login times and access frequency
Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party sources including:

Social media platforms if you choose to connect your account
Payment processors for transaction verification
Analytics providers for service improvement

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

Providing access to courses, quizzes, and interactive assignments
Personalizing your learning experience and recommendations
Tracking progress and providing instant feedback
Generating certificates and achievements
Processing payments and managing subscriptions

2.2 Communication

Sending course updates, reminders, and notifications
Responding to inquiries and providing customer support
Delivering newsletters and promotional materials with your consent
Announcing new courses, features, and platform improvements

2.3 Platform Improvement

Analyzing usage patterns to enhance user experience
Conducting research and development for new features
Testing and troubleshooting technical issues
Monitoring platform performance and security

2.4 Legal and Security

Complying with legal obligations and regulations
Protecting against fraud, abuse, and unauthorized access
Enforcing our terms of service and policies
Resolving disputes and preventing harmful activities

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

3.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

Cloud hosting and data storage services
Payment processing and billing systems
Email delivery and communication platforms
Analytics and performance monitoring tools
Customer support and ticketing systems

These providers have access only to information necessary to perform their functions and are contractually obligated to protect your data.

3.2 Educational Purposes

Anonymized student work may be used for instructional examples
Aggregated performance data for curriculum development
Sharing with instructors for grading and feedback purposes

3.3 Legal Requirements

We may disclose information when required by law or in response to:

Valid legal processes such as subpoenas or court orders
Requests from law enforcement or government agencies
Protection of our rights, property, or safety
Investigation of potential violations of our terms

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change in ownership.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit using industry-standard protocols
Secure storage with access controls and authentication
Regular security audits and vulnerability assessments
Employee training on data protection and privacy practices
Incident response procedures for potential breaches

However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, review, and update your personal information through your account settings or by contacting us at info@cavorunyexil.com.

5.2 Data Deletion

You may request deletion of your account and associated personal data. Please note that certain information may be retained for legal or legitimate business purposes.

5.3 Marketing Communications

You can opt out of promotional emails by using the unsubscribe link in any marketing message or by updating your communication preferences in your account settings.

5.4 Cookies and Tracking

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

5.5 Data Portability

You may request a copy of your personal data in a structured, commonly used format by contacting us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

Essential Cookies: Required for platform functionality and security
Performance Cookies: Help us understand how visitors interact with our platform
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Track effectiveness of promotional campaigns with your consent

6.2 Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, including analytics providers and social media platforms.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@cavorunyexil.com, and we will take steps to remove such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

Account activity and subscription status
Legal and regulatory requirements
Dispute resolution and enforcement of agreements
Legitimate business purposes including analytics and improvement

Upon account deletion, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required.

10. Third-Party Links

Our platform may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The updated date at the top of this policy indicates when the latest revision was made. We will notify you of material changes through:

Email notification to your registered address
Prominent notice on our platform
In-app notifications or alerts

Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cavorun Yexil
Dmytrivska St, 80
Kyiv, Ukraine, 02000

Email: info@cavorunyexil.com
Phone: +380 32 276 9375

We will respond to your inquiry within a reasonable timeframe and make every effort to address your concerns promptly.

13. Additional Rights

Depending on your location, you may have additional privacy rights under applicable data protection laws, including:

The right to object to processing of your personal data
The right to restrict processing in certain circumstances
The right to lodge a complaint with a supervisory authority
The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided above.

Thank you for trusting Cavorun Yexil with your personal information. We are committed to maintaining your privacy and providing a secure learning environment for your poetry writing education.

Cavorun Yexil